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Monday, October 29, 2012

RSA collect employee engagement gong at PM Awards

Insurance company RSA picked up the award for employee engagement at this year's People Management Awards.

The group was praised for an imposing scheme which helped to boost engagement levels within the business. In a fantastic night for the organisation, RSA was announced as the overall winner of the 2012 People Management Awards.

Five years ago, the insurance firm was experiencing low morale, generating disappointing financial returns, managing board takeovers and struggling to recruit the right talent. However, by recognising the capability of its own leaders, RSA was able to turn the situation around and now proudly claims to be "the world's most engaged insurance company".

In addition to improved mean engagement scores at RSA, the organisation was able to clearly demonstrate the impact this has on the business. RSA's ability to highlight a positive correlation between a team's engagement levels and customer satisfaction, as well as new business growth, clearly demonstrated the value of its employee engagement programme.

Speaking on the awards, Peter Cheese, CEO at the CIPD and member of the final judging panel for the Awards, said: "RSA provides a positive example of how and why employee engagement levels should be a focus of improvement for employers. We know that strong employee engagement drives higher productivity and better business outcomes and it was great to see this demonstrated via RSA's work.

"RSA impressed the judges with the extent and depth of measures used to boost engagement at the organisation and its commitment to the programme despite dealing with organisational change. Initiatives such as RSA's 'leading through change' training programme, provided to all of its 1,100 managers and its 300th birthday celebrations which engaged employees in committing 40,000 hours in volunteering and raising £750,000 for good causes, particularly stood out."

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