Dragon Naturally Speaking e-Learning - Training

Thursday, November 29, 2012

Dissatisfaction high amongst employees due to poor communication

Nearly nine in 10 (86 per cent) of the UK workforce report that they don't get the training and guidance required for their role from management.

That was the key finding in a new study by business performance consultants Lane4, which revealed that nearly a third (32 per cent) of employees are looking out for new job opportunities.

Worryingly, more than half (57 per cent) of workers don't believe they are being communicated to clearly about their own career progression. And more than three quarters (78 per cent) of staff also feel their company does not communicate to them effectively, leaving them wanting to know more about the organisation they work for, according to the study of 1,500 UK employees. 

And it's workers in Northern Ireland who suffer the most, with nearly half (45 per cent) of employees claiming they don't get told what's going on.

In contrast, workers from the West Midlands feel they are communicated to by their seniors about the company very well, with more than half (57 per cent) reporting this.

Despite a year of successes being celebrated across the nation with the Olympic and Paralympic Games, when it comes to the workplace it is a different story.

Almost half (43 per cent) of workers feel their current workplace doesn't celebrate - or even communicate - company successes, which would have a positive effect on staff morale if successes were marked more often. 

And it could be inter-office relations that lead to communication breakdowns throughout the business, as more a third (39 per cent) of workers reported poor dynamics in their team.

Speaking about the report, Lane4's managing director and Olympic gold medallist, Adrian Moorhouse, said: "Ineffective communication between employees and management has serious consequences on both morale and performance.

"With over three-quarters of workers reporting they don't feel like they're being communicated to by their senior management, there's a real opportunity for business leaders to develop a line of sight between the visions and strategies created by senior levels. This will ultimately help to drive employee engagement, which we know has a direct impact on business results."

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