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Thursday, February 21, 2013

QA wins second social media learning award

Learning solutions provider QA picked up the Gold Award for Social Media Learning Programme of the Year at the Learning Awards last week.

The event hosted by the Learning Performance Institute recognised the impressive results which QA's own internal social learning programme - Sales 365 - is delivering. It is the programme's second gold award win in the last three months having already won at the eLearning Awards for 'best use of social media for learning' back in November.

"The win is testament to the real results the programme is generating," said Stuart Martin, QA's group sales director.

"The Sales 365 platform was launched last year and was quickly embraced by the QA sales team. It is now used by 90 per cent of our sales force every week to help improve team product knowledge, but also to encourage peer-to-peer learning and collaboration. I am very happy with the successful roll out of this project and the improvement it has delivered to date. We are already seeing the impact that the platform is having on bottom line, and look forward to seeing this continue over the next few years."

QA's head of virtual learning, Ron Edwards has been building online communities since 1997 and has learned a lot along the way in terms of how to successfully design, launch, support and continuously evolve them.

Describing the Sales 365 project, he said: "We knew we had one chance to get it right. It had to deliver valuable content, enable the sales team to share knowledge and ask questions of each other, but at the same time it should allow the management team to be able to assign and suggest learning content, communicate key messages, improve service quality and remove the barriers of managing a geographically dispersed sales team.

"The results the platform is generating along with the industry's recognition shows that we really have accomplished this. The programme has made learning at QA fun, engaging and easy to contribute to."

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