WOL13: Technology needs to be incorporated into a blended approach
A big challenge for L&D professionals this year is to gain an integrated approach when working with different technology solutions.
That's according to Niall Gavin, head of HR & learning technologies at First Group, transport operators in the UK and US.
Gavin will be a speaker on a panel debate on learning technologies being held at this year's World of Learning Conference and Exhibition in Birmingham. And he believes a blended approach that supports the learner at every stage of their development is needed.
He said: "Learning technology needs to be de-labelled. From a learner's point of view, it's not about the how they learn, it's about what they learn. There is now an expectation among people, both in and out of the office, to be able to pick up a device and access any information they need.
"This expectation translates through to their approach to learning - learners expect to be able to access learning resources through a variety of channels, technological or otherwise. From their point of view, it is not a separate category and therefore L&D professionals shouldn't treat it as such.
"To achieve maximum benefit, technology should be incorporated into the full range of learning solutions to create a seamless, blended approach that supports the learner at every stage of their development.
"The challenge for L&D professionals therefore isn't around the different technology solutions, but how they work with them. A more integrated approach is required when it comes to identifying the need, creating and delivering relevant 'sticky' learning solutions and measuring the performance and business improvements."
The World of Learning 2013 is held in association with the British Institute for Learning & Development, the Institute of Leadership Management and the UK Trade and Investment.